Seasonal substitution

We at h.f.flora are dedicated to your satisfaction. every effort is made to match your order look as possibly the same as that of the product pictures which you are ordering. however, due to the seasonal nature of flowers and a number of unpredictable factors, some items might not be in stock, in such case, h.f.flora reserves the right to substitute any of the items based on availability and we ensure that the items replaced will be of equivalent value or higher value and feature similar style and color just as your original product. please keep in mind that we may go ahead with a substitution without notifying you in order to prevent any delays.

colors, shapes, and sizes may vary depending on the grower or season, please keep this in mind when you are placing your order with a color that you’ve seen in photos, a magazine, or a design book.

Product prices, colors, and availability:
The majority of our flowers are bought from our suppliers in flower auctions and so their prices and availability can fluctuate daily due to seasonality reasons. all prices and availability listed on the site are therefore subject to change on a daily basis. the prices indicated are the prices of the day on the site and might not be the same on other delivery dates. prices may change, yet the prices are shown on the site help to give customers a general idea of flower types and foliage types available during normal seasons. please keep in mind that the prices may be adjusted accordingly during peak seasons including the dates before Christmas, Chinese new year, valentine’s day period and mother’s day period. in the event a product (including flowers, foliage and floral arrangements, and other gift products) is not available or listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we will try to contact you to discuss other available options. we reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and charged by your credit card. if your credit card has already been charged for the purchase and your order is canceled, we will reimburse an amount to you agreeable to you and us.