Privacy policy
This privacy policy applies to all the products offered by www.hfflora.com. if you have any questions about the privacy policy, please feel free to contact us through our website. please note that this privacy policy may change from time to time. we will not reduce your rights under this privacy policy without your explicit consent. we will post any privacy policy changes on this page. you should check this page periodically for changes. by using our site, you agree to the collection and use of your information by us as described in the privacy statement. if there is any conflict between the Chinese and English versions of the privacy policy, the English version on www.hfflora.com will prevail.
We may collect the following types of information:
Information we collect
Information you provide
if you register for our membership, we will ask you to enter your personal information on the site. “personal information” is the information you provide to us, that personally identifies you, such as your name, email address or billing information, or other data that is related to personal identification. we use your purchase history, contact information, and other registration information to send you information and enhance your shopping experience. you always have a choice to opt out of our promotions and updates. please kindly click here to log in and uncheck the box to agree to receive our information at “newsletter subscription”
Use of personal data in direct marketing
from 1 April 2013, the personal data (privacy) (amendment) ordinance 2012 will come into effect. this ordinance requires us to seek your consent for continuing the use of your personal data maintained by us to send to you information about our news, events, and promotions.
To ensure you are timely updated on our latest offers, including any gifts, discounts, benefits, and other promotions, please note that we will continue to use your personal email data for direct marketing of our products, services, and promotional message of h.f.flora, unless we receive your prior written objection to our use of your personal data for the aforesaid purpose.
If you no longer wish to receive such direct marketing information, please email us.
Cookies
when you visit a website again, the cookie that had sent during your prior visit allows that site to recognize your browser. our cookies do not contain any personally identifying information. most web browsers automatically accept cookies, however, if you disable cookies, you will not be able to use certain features of this website.
User communications
when you visit a website again, the cookie that had sent during your prior visit allows that site to recognize your browser. our cookies do not contain any personally identifying information. most web browsers automatically accept cookies, however, if you disable cookies, you will not be able to use certain features of this website.
linked sites
this privacy policy applies to www.hfflora.com only. third party websites which are linked to h.f.flora may place their own cookies or other files on your computer, collect data or solicit personal information from you. we do not exercise control over on these websites. we are not responsible for the privacy practices or the content of such websites.
Our use and disclosure of your information
h.f.flora values its customers and respects their privacy. we collect customer information in order to improve your shopping experience and to communicate with you about our products, contests, and promotions. we do not sell or rent your personal information to third parties. from time to time, we may send emails to notify our customers about our special promotions, changes in our services, or other information we believe will be of interest to our customers. you may opt out of our promotions and updates at any time. please kindly log into your account to uncheck the box to agree to receive our information at “newsletter subscription”, or simply email us. we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this privacy statement. for example, we may be required to disclose information to the government. we can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
Security
this site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. all user credit card information is securely communicated using a secure socket layer SSL, and all user information stored on our server is stored in an encrypted format. notwithstanding these efforts, we caution you that "perfect security" does not exist on the internet.